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This course will introduce you to the basic ergonomic principles of musculoskeletal injury prevention as they relate to environmental cleaning. Learn how to protect your most valuable cleaning program asset – you and your staff. In this course you will learn about:
  • Review the objectives and the definitions of ergonomics
  • Basic anatomy and how we can systematically clean while protecting ourselves from potential musculoskeletal disorders
  • Be aware of symptoms and signs of musculoskeletal disorders
  • Identify factors of ergonomic risk related to posture, force, and repetition
  • Identify secondary ergonomic risk factors
This course will assist you with understanding the general principles of Pest Control and provide you with information on how to control unwanted pests within your workplace. In this course you will learn about:
  • Understand why pest control management is important
  • Have basic knowledge of commonly encountered pests that inhabit facilities
  • Know the habits and habitats of common pests that invade our buildings
  • Know how to monitor and detect pests
  • Apply the principles of Integrated Pest Management to effectively help manage pests that find their way into your facility
  • Understand the role of your pest control provider and how best to co-operate with them to effectively manage pests in your facilities
Auditing is a follow-up to the good work housekeepers accomplish. In this course you will learn about audit processes to help ensure staff use tools and supplies according to manufacturer's instructions and that they follow best practice cleaning standards as taught.  In this course you will learn about:
  • Key reasons a cleaning audit programs is vital to properly manage your facility
  • Purpose and function of audits
  • Essential components of a successful cleaning audit program
  • Types of cleaning audits
  • Ways to assess that cleaning was completed effectively
  • Tools available for auditing
This course focuses on how housekeepers can do their part in creating and maintaining an environmentally sustainable workplace by changing work habits and setting environmentally-sound practices and opportunities.  In this course you will learn about:
  • The definition of sustainability as it relates to the cleaning industry
  • The importance of reducing your personal and organizational impact upon the environment
  • Categories related to maintaining a sustainable working environment
  • The importance of sustainability audits and the role they play in maintaining a sustainable workplace
  • Key elements that make up an effective sustainability initiative
This course covers waste management requirements related to the healthcare sector and aspects of waste management that apply to schools, hotels, retail, and other commercial build environments.  In this course you will learn about:
  • Waste regulations
  • Waste types
  • Waste signage
  • Waste packaging
  • Proper storage of waste
  • Processing and handling waste
In this course you will learn cleaning and disinfecting practices for the healthcare environment and how to apply the principles of healthcare cleaning and disinfecting practices for hotels, schools and other commercial build environments. In this course you will learn about:
  • Healthcare – routine patient room cleaning
  • Discharge cleaning
  • Isolation cleaning
  • Discharge isolation cleaning
  • Washroom cleaning
  • Cleaning blood and body fluids
Housekeepers are responsible for many different cleaning tasks therefore, it is important that these tasks are completed with the proper tools, equipment and products. In this module you will learn how to complete proper cleaning tasks. In this course you will learn about:  
  • Damp wiping and disinfecting
  • Dry and wet mopping
  • Floor polishing and refinishing
  • Vacuuming
  • Walls, ceiling lights and vents
Selecting the proper tools, equipment and products for each cleaning task will enhance safety, improve productivity, and provide better cleaning results. This course will cover essential tools required for best practice cleaning and assist you with understanding what tools are required for each task.  In this course you will learn about:
  • Damp wiping and disinfecting
  • Cleaning walls, ceilings, lights and vents
  • Hard floor care
  • Vacuums and their application
  • Carpet care
  • Purchasing
  • Equipment usage, storage safety and maintenance
In this course you will learn about Infection Prevention and understand how important the housekeeper’s role is in preventing the spread of infections.  In this course you will learn about:
  • Chain of Transmission
  • Hand care
  • Types of personal protective equipment (PPE)
  • PPE usage
Integrating occupational health and safety with infection prevention and control practices is essential to ensure all building occupants are protected. In this course you will learn the basic principles of health and safety. In this course you will learn about:
  • Relevant legal responsibilities
  • Identifying common hazards and methods for recognizing, assessing, and controlling occupational risk in the cleaning industry
This course will provide tools required to understand your leadership and your potential to influence the success of your cleaning program. In this course you will learn about:
  • Leadership capabilities for individual housekeeping staff and the organization
  • Understanding Adaptive Leadership and how it can be applied in Housekeeping Services
This course covers the importance of effective cleaning and how valuable proper cleaning is to an organization In this course you will learn about:
  • Cleaning objectives for the organization
  • Importance of cleaning, understand why we need to clean using best practices
  • Why it is important to use quality supplies and approved products
  • Definition of cleaning and disinfection
  • Terminology used in the cleaning industry
  • Key elements that make up an effective housekeeping program
  • Dress code and personal hygiene
Material Handling Management Certification 1 is now available! Whether you’re looking for career advancement or a way to increase the bottom line, these correspondence courses can help you reach your goal. We are now offering the first of four courses leading to professional certification (P.MM). Upon successful completion of each course, a Certificate of Merit is issued by the MHMS of Ontario. Our online MM1 program covers the following topics:
  • Module 1- Introduction to Material Handling
  • Module 2- Dock Planning and Equipment
  • Module 3- Storage Equipment
  • Module 4- Package and Unit Conveyors
  • Module 5- Classes of Cranes
  • Module 6- Forklift Theory
  • Module 7- Maintenance Management
  • Module 8- Overhead Crane Theory
  • Module 9- Industrial Packaging
  • Module 10- Unitization
Thousands of MHMS graduates have advanced their careers in:
  • Logistics Management
  • Traffic and Materials Management
  • Warehouse and Distribution Centre Operators
  • Sales Representatives
  • Business Consultants
Start today by enrolling in MM1 and let us provide you with all the knowledge needed to efficiently run the day-to-day operations of a warehouse in today’s rapidly advancing material handling industry.
The Babysitting Program will prepare you to be a fantastic babysitter! Our goal is to instill in you the confidence and abilities you need to keep children safe, make good decisions, keep the kids happy, and healthy while in your care. The Babysitting training includes everything from dealing with challenging situations to leadership and professional conduct as a babysitter. Babysitting has the potential to increase and deepen the sense of responsibility that older kids have when caring for smaller youngsters.
Includes All 12 Modules Certified Environmental Housekeeper (CEH) statues are the first level of certification and are designed for individuals delivering and performing housekeeping tasks. This certification is recognized in the cleaning industry and will assist individuals with achieving their employment goal as a healthcare housekeeper, custodian in schools, housekeeper in hotels and or cleaning professional in most sectors. CEH certification provides potential employers with a document of your achievement, professional skills gained and your understanding of how important and valuable best practice cleaning and disinfection is for an organization. In this course you’ll learn about;
  • Fundamentals of Housekeeping
  • Adaptive Leadership
  • Workplace Safety
  • Infection Prevention
  • Cleaning Tools, Equipment and Products
  • Cleaning Tasks
  • Cleaning and Disinfection Practices
  • Waste Management
  • Environmental Sustainability
  • Cleaning Audits
  • Pest Control
  • Ergonomics
Certified Environmental Management (CEM) is designed for Housekeeping Managers of all levels or individuals with an objective to become a Supervisor in the cleaning industry. CEM is recognized by Canada’s leading Environmental Services Association – the Canadian Association of Environmental Management (CAEM) and will provide individuals with the skills required to lead their housekeeping team.  CEM will help managers understand the important requirements of their frontline staff. Course Modules: - Fundamentals of Housekeeping - Adaptive Leadership - Workplace Safety - Infection Prevention - Cleaning Tools, Equipment and Products - Cleaning Tasks - Cleaning and Disinfection Practices - Waste Management - Environmental Sustainability - Cleaning Audits - Pest Control - Ergonomics Benefits:
  • Be recognized as a leader in the field of Environmental Service Management
  • Have the knowledge required to assist your housekeeping team on safe and healthy cleaning practices
  • Understand the chain of transmission and how to support your cleaning team during outbreaks of infections
  • Understand the importance of best practice cleaning and disinfection
  • Be aware of best practice guidelines and standards related to the cleaning industry
  • Receive a one-year free introductory membership within the Canadian Association of Environmental Management (CAEM)
This Fall Protection certification course covers local regulations for fall protection requirements, workplace policies, the components of a fall protection system and how to inspect them before use, as well as identifying fall hazards and how to avoid suspension trauma.
The Canadian Forklift Theory course teaches you everything you need to know to become a safe and efficient forklift operator – all from the comfort of your own home. No more sitting in classrooms; no more missing work for forklift courses that are only available during business hours. Our program allows you to complete the course at your own pace, whenever it’s convenient for you. The Canadian Forklift Theory course is ideal for beginners who have never operated a forklift, as well as experienced operators needing to get retrained. It features videos and interactive content you can access anytime, anywhere, on any smartphone, tablet, laptop or desktop. After completing the online course, simply schedule a practical training session or evaluation* to complete your training. *additional payment is required for practical training and evaluations; we do not provide practical training or evaluations to independent operators – please enquire about practical training/evaluations in your area before taking this course, as refunds will not be provided once the course has been completed
The American Forklift Theory course teaches you everything you need to know to become a safe and efficient forklift operator – all from the comfort of your own home. No more sitting in classrooms; no more missing work for forklift courses that are only available during business hours. Our program allows you to complete the course at your own pace, whenever it’s convenient for you. The American Forklift Theory course is ideal for beginners who have never operated a forklift, as well as experienced operators needing to get retrained. It features videos and interactive content you can access anytime, anywhere, on any smartphone, tablet, laptop or desktop. After completing the online course, simply schedule a practical training session or evaluation* to complete your training. *additional payment is required for practical training and evaluations; we do not provide practical training or evaluations to independent operators – please enquire about practical training/evaluations in your area before taking this course, as refunds will not be provided once the course has been completed
Aerial work platforms (AWPs) are used every day in both industrial and construction workplaces, allowing workers to safely reach elevated work areas. This AWP theory training and certification course is designed to help new and experienced learners become safe and effective AWP operators. It covers workplace responsibilities, AWP basics, principles of stability, safe operating procedures, and AWP fall protection, for both scissor lifts and boom lifts. Upon successful completion of the course, learners will receive a Fall Protection certificate. An AWP certificate will be issued after successful completion of practical training and/or a practical evaluation (additional payment is required for practical training and evaluations; we do not provide practical training or evaluations to independent operators – please enquire about practical training/evaluations in your area before taking this course, as refunds will not be provided once the course has been completed).
Aerial work platforms (AWPs) are used every day in both industrial and construction workplaces, allowing workers to safely reach elevated work areas. This AWP theory training and certification course is designed to help new and experienced learners become safe and effective AWP operators. It covers workplace responsibilities, AWP basics, principles of stability, safe operating procedures, and AWP fall protection, for both scissor lifts and boom lifts. Upon successful completion of the course, learners will receive a Fall Protection certificate. An AWP certificate will be issued after successful completion of practical training and/or a practical evaluation (additional payment is required for practical training and evaluations; we do not provide practical training or evaluations to independent operators – please enquire about practical training/evaluations in your area before taking this course, as refunds will not be provided once the course has been completed).
Overhead cranes are essential in any workplace where heavy loads need to be transported, but they can be extremely dangerous when operated improperly. The Overhead Crane certification course is designed to minimize workplace accidents by teaching operators how to safely operate a variety of overhead cranes. It covers general requirements, types of overhead cranes and equipment, preoperational inspections, capacity, material handling, hand signals, and parking. Note - Practical training and/or a practical evaluation is required to receive your full certificate. Additional payment may be required for practical training and evaluations; we do not provide practical training or evaluations to independent operators – please enquire about practical training/evaluations in your area before taking this course, as refunds will not be provided once the course has been completed.
Our Lift Truck eVALUATOR program is an entirely new level of forklift evaluator training, ensuring the highest quality delivered in a consistent, innovative new way. This professional, comprehensive online course can be taken at home or workplace, on mobile phones, tablets, or computers, providing increased safety and ultimate convenience. The Lift Truck eVALUATOR program explains:
  • The skills and personal qualities an effective evaluator should have
  • How to set up an evaluation space to provide as quick and efficient an evaluation as possible
  • How to interview a candidate to assess their previous experience, enabling the evaluator to separate bad habits caused by poor operating guidelines at previous workplaces from actual unsafe operating
The Aerial Work Platform eVALUATOR program is a new level of AWP evaluator training, delivering the highest quality content in a consistent, innovative new way. This professional, comprehensive online course can be taken at home or work, on mobile phones, tablets, or computers, providing increased safety and ultimate convenience. The Aerial Work Platform eVALUATOR program explains:
  • The skills and personal qualities an effective evaluator should have
  • How to set up an evaluation space to provide as quick and efficient an evaluation as possible
  • How to interview a candidate to assess their previous experience, enabling the evaluator to separate bad habits caused by poor operating guidelines at previous workplaces from actual unsafe operating
  • How to perform a practical evaluation on both scissor lift and boom lift AWPs
Overhead cranes are essential in any workplace where heavy loads need to be transported, but they can be extremely dangerous when operated improperly. The Overhead Crane certification course is designed to minimize workplace accidents by teaching operators how to safely operate a variety of overhead cranes. It covers general requirements, types of overhead cranes and equipment, preoperational inspections, capacity, material handling, hand signals, and parking. Note - Practical training and/or a practical evaluation is required to receive your full certificate. Additional payment may be required for practical training and evaluations; we do not provide practical training or evaluations to independent operators – please enquire about practical training/evaluations in your area before taking this course, as refunds will not be provided once the course has been completed.
This Transportation of Dangerous Goods certification course is designed for anyone who transports dangerous goods as part of their job. It covers the classifications of dangerous goods, documentation requirements, dangerous goods safety marks, means of containment, accidental or imminent release protocols, and emergency response assistance plans.
This course introduces you to Canada’s Workplace Hazardous Materials Information System, or WHMIS. WHMIS was created in 1988 to help protect workers by educating them about the hazardous materials they may use in their workplace. This program covers the WHMIS program from its beginning in 1988 to its most recent version – WHMIS 2015. WHMIS 2015 incorporates the United Nation’s Globally Harmonized System for the Classification and Labeling of Chemicals, or GHS. In this course, you'll learn about: * Levels of workplace responsibility * The transition from WHMIS 1988 to WHMIS 2015 * The labels and hazard symbols used to identify hazardous materials * Material safety data sheets and safety data sheets * How to recognize hazardous materials * What to do in case of an accidental release of, or exposure to, hazardous materials
This course teaches workers about the dangers of working with or around sources of hazardous energy and how to control that energy using a lockout/tag out program.
Ladders are an important and useful tool on many worksites. When used safely, they allow workers to reach work areas which would otherwise be inaccessible. Ladders can also be extremely dangerous when used in an unsafe manner, so proper training on ladder safety is important for any workers who may use them. This course is designed to keep workers safe by exploring topics such as ladder types and inspections, proper ladder set up, and safe use practices.
This course covers training standards for fire extinguishers in the workplace and in public spaces, providing basic information about fighting fires with fire extinguishers. It covers topics such as types of fires, how and when to attempt to fight and properly extinguish a fire, as well as determining whether a fire is too large, which type of extinguisher to use, and the PASS method of extinguishing fires (the best practice for effectively using fire extinguishers).

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